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        1. 技術支持???Support
          聯系我們???Contact
          你的位置:首頁 > 技術支持 > 售后服務

          1.保修服務 Warranty Service

                在保修期內,正常使用中出現的故障,廠家提供免費返廠維修及上門服務。

          Warranty period, If there's any problem during normal use, ShenDiao will offer free repair service by taking them back to the factory to get repaired or sending engineers to your place.

          2.維護服務 Maintenance Service

                  a.及時提供遠程操作服務

                  Offer remote operation service in time;

                  b.6小時內上門服務(上海地區)

                  Send engineers to check problems within 6 hours (in Shanghai);

                  c.24小時上門服務(國內其他地區);

                  Send engineers to check problems within 24 hours (other places in China).

          3.備用機服務 Spare Machine Service

                  設備故障,需返廠維修時,經雙方協商認可后,廠家可以為客戶提供一臺備用機,供臨時生產使用,故障排除后,廠家收回備用設備。

                  If the machine needs repairing in the factory, ShenDiao could provide a spare machine according to the agreement

                  from both sides. The spare machine is only for temporary use and it will be taken back when problems solved.

          4.代加工服務 OEM Service

                  客戶設備在維修期間,根據需要廠家可以提供代加工服務,且只收取加工成本費。

                  During maintenance period, ShenDiao provides processing service according to customers' need and cost.

          5.保修期滿服務 After Warranty Service

                  廠家有償提供以上服務

                  ShenDiao offers compensable service for those above.

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